1. Contact Support
For help, bug reports, or account and purchase questions, contact:
Sweta R. Patel
swetanandha93@gmail.com
2. What to Include in Your Email
To help us resolve issues faster, include:
- device model and iOS version
- app version (for example, 3.1)
- a short description of the issue
- steps to reproduce the problem
- screenshots or screen recording, if available
3. Common Help Topics
3.1 Subscription and premium features
Purchases, billing, and refunds are handled by Apple. Manage subscriptions in your App Store account settings.
3.2 Rewarded ads not unlocking features
Check your internet connection and try again. If a reward does not unlock after an ad completes, contact support with details.
3.3 Drawings not visible
Drawings are stored locally on your device. If content appears missing, avoid deleting the app and contact support before reinstalling.
3.4 Export or sharing issues
Make sure Photos and file access permissions are allowed in iOS Settings. Then retry export or share.
4. Response Time
We usually respond within 2-5 business days. Response times may vary during weekends and holidays.
5. Legal Links
For more details on data handling and app usage terms: